Ask MG

Enter the VIN, then describe the problem in your own language. Ask MG checks open campaigns for this car, technical bulletins, how similar cases were solved in the network, and the manuals — and tells you plainly when an issue is not known.

Diagnostic cases

Your organisation’s cases, evidence and reports.

What your workshop has proven

Every repair your team marks as a confirmed fix becomes a pattern. Recurring ones are the fastest route to a diagnosis on the next vehicle — and the engine already cites them as supporting evidence.

Technical documentation

Private, per-organisation storage. Uploads need a recorded authorization confirmation, and a human approves each document before diagnosis and training may use it. Processing runs: uploaded → parsing → indexing → indexed

Trial: you can load documentation for up to 4 vehicle models to test the system — upgrade to load your full range.

For complete visual approval, upload PDF exports of PPTX, DOCX, XLSX/XLSM and visually meaningful HTML/Markdown sources. Their original text is indexed, but unrendered layout or linked visuals are never silently treated as complete.

Training academy

Learn from or build workshop-ready lessons that make coolant, energy and signal paths easy to understand. Every technical claim remains traceable to the uploaded manual, and only reviewed lessons reach technicians.

Dealers & users

Who uses Ohmix MG in your organisation: invite technicians and service managers by email, change roles, deactivate someone who has left. Owners and admins manage membership; nobody can raise their own role.

Invite users

Users

Quality inbox

Every answer a dealer flagged, and every answer that was only partly verified. Check it against the page, then mark it correct, write the correction the next answer should use, or send it to the lane that can fix it.

Pilot dashboard

How your dealers use Ohmix MG during the pilot: which dealers ask, how often, how fast the answers come and how many are flagged.

Usage, allowances and spending

Server-recorded usage only — nothing here is estimated in the browser.

Your modules

What is open right now, and how much of it is left. These are the same numbers the server enforces — when one runs out, the tool stops rather than silently billing you for more.

Continue after the trial

Pick what you want to keep. Any combination is capped, so the last module is often free. Nothing is charged from this screen — we receive the request and invoice your organisation against a signed agreement.

Allowances

Usage ledger (this month)

Organisation settings

Brands

Brands your organisation works with.

Brands marked with a lock need a platform authorization grant before their documents unlock.

Data

Deletion: manuals can be archived or withdrawn above, which stops them being used and destroys nothing. An owner or admin can also Delete a manual outright — the uploaded file and its index are removed and the storage is freed, so the same document can be re-uploaded. Deletion asks you to retype the title, is recorded in the audit log, and is refused while a past diagnosis or report still cites the manual (archive it instead, so that evidence stays verifiable). Nothing is silently deleted.

Full organisation deletion is handled with support, so retention and audit duties are honoured: privacy@ohmix.eu

Help & support

What Ohmix MG does How to ask, send photos, read the sources and flag a wrong answer, on one page.